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Accessible & High Quality
Customer Journeys for All.

Your customers deserve better!

Achieve global compliance, enhance digital quality,
and ensure inclusivity from the first touch to the repeat conversion.
Graphs and charts illustrate SEO improvement, benchmarking scores, and a quality check for accessible customer journeys.

Real Impact, Measurable Results.

We empower our clients to achieve exceptional digital standards. Discover the quantifiable impact of DQM on accessibility, SEO performance, and overall user experience.

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97%

Decrease in Accessibility
and Digital Quality Issues

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55%

SEO Growth and
Quantifiable Business Value

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25%

Reduction in Bounce Rates due to
Improved Brand and User Experience

Unlock the Power
of Digital Quality & Accessibility Management

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Ensure Inclusivity

Create digital experiences that are accessible to all users, broadening your audience and enhancing user satisfaction.

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Maintain Brand Consistency

Uphold a strong and unified brand identity across all digital channels, fostering trust and recognition.

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Achieve Regulatory Compliance

Deploy tailored solutions to meet WCAG, ADA, Section 508, and EAA guidelines to avoid costly fines and legal risks.

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Improve SEO Performance

Optimize your content for search engines, driving organic traffic and increasing your online visibility.

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Enhance Efficiency

Automate quality checks and streamline workflows, reducing manual effort and accelerating content delivery.

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Reduce Costs

Identify and resolve issues early in the development process, minimizing the need for expensive rework.

Imagine effortlessly creating digital experiences
that not only resonate with your brand
but also welcome every user, regardless of their abilities.

NEW: AI Summary Assistant

Instant, Intelligent Insights

Stop sifting through data. With our integrated AI Summary Assistant , gain an immediate understanding of your website's quality and accessibility rankings directly from your dashboards.

Receive a concise, real-time summary of key findings , empowering you to quickly identify priorities and take decisive action.

Automated & Manual Workflows

Proactive Quality Assurance

Seamless scanning technology coupled with human expertise for unmatched accuracy in accessibility compliance and digital quality.

✓ Comprehensive audits
✓ Automated monitoring
✓ Customized issue prioritization
✓ In-app remediation suggestions

Brand Equity & SEO Enhancement

Amplify Brand
& Visibility

Ensure a unified brand experience across all digital touchpoints by identifying inconsistencies, broken links, and errors.

Automatically adhere to brand standards and boost SEO , making your content more searchable, findable, and navigable for all audiences.

✓ Brand engagement tools
✓ Dynamic SEO improvements
✓ High-quality content delivery.

Testimonial

DQM makes accessibility compliance achievable, sustainable and fast, and supports us in our journey of continuous improvement.
Christian Turner Senior Customer Marketing Manager, British Business Bank
Speak to an Expert

Elevate Your
Digital Standards

Curious to learn how our Digital Quality & Accessibility Management solution can streamline your processes and ensure exceptional digital experiences for everyone?

Connect with our team to explore the possibilities.

Trusted by International Enterprises

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  • Logo of Mercury Insurance featuring the company name in bold letters with a stylized graphic of three diagonal lines.
  • The image features the word 'JOBVITE' in bold, stylized letters, likely representing a brand or company name.

DQM FAQ

What is Digital Quality Management (DQM)? 

FirstSpirit DQM is an all-in-one digital quality platform that helps organizations automatically monitor and improve their website accessibility, SEO, and brand consistency to meet legal and business standards. It ensures a better user experience while reducing compliance risks.

How does FirstSpirit DQM help ensure website accessibility compliance? 

While compliance with laws like the ADA and EAA is multi-faceted, conformance to the Web Content Accessibility Guidelines (WCAG) technical standard is a critical part. FirstSpirit DQM scans are based on checkpoints aligned to WCAG 2.2. While no automated tool can cover everything and manual testing is always required, FirstSpirit DQM is a great starting point for identifying and remediating accessibility issues. In addition, its built-in reports can be used to fulfill other compliance requirements, such as documentation and reporting.

Which accessibility standards does FirstSpirit DQM support? 

FirstSpirit DQM supports a broad range of accessibility regulations and standards such as WCAG, Section 508, and ADA. This ensures organizations are globally compliance-ready.

What are the main features of FirstSpirit DQM? 

Key features of FirstSpirit DQM include fast, automated scanning, detailed accessibility and SEO reports, customizable conformance dashboards, CMS and issue-tracking integrations and tools like the Contrast Checker. These features streamline digital quality management.

How often are FirstSpirit DQM product updates released? 

FirstSpirit DQM receives regular updates to reflect evolving accessibility standards and customer feedback.

What is Page Checker and how is it used in FirstSpirit DQM? 

Page Checker in FirstSpirit DQM is an intuitive browser tool that instantly analyzes any web page for accessibility and quality issues. It empowers quick fixes and supports ongoing quality assurance.

What is the Contrast Checker tool in FirstSpirit DQM? 

The Contrast Checker in FirstSpirit DQM validates color contrast ratios to ensure text and background combinations meet accessibility standards. This improves usability while maintaining brand integrity.

How does FirstSpirit DQM handle JavaScript-generated websites? 

FirstSpirit DQM is designed to effectively scan and evaluate JavaScript-generated websites.

Can FirstSpirit DQM scan password-protected websites? 

Yes. FirstSpirit DQM can scan most password-protected sites, though testing may be required.

Can FirstSpirit DQM scan XML sitemaps? 

Yes. FirstSpirit DQM uses XML sitemaps to efficiently scan and analyze all relevant site pages. This can improve both scan coverage and accuracy.

What steps are required to integrate FirstSpirit DQM with Jira? 

FirstSpirit DQM integrates seamlessly with Jira. Accessibility issues detected by FirstSpirit DQM can be converted into actionable tickets for development teams. An existing Jira instance is required.

Is it necessary to whitelist FirstSpirit DQM IP addresses during setup? 

It may be required for you to whitelist FirstSpirit DQM IP addresses, depending on your website's server configuration. If required, this should be a simple task, and will ensure uninterrupted scanning and complete coverage.

What security features does FirstSpirit DQM offer? 

FirstSpirit DQM prioritizes data security with encrypted data transmission, user role management, and audit logging. These features keep compliance processes safe and transparent.

Can FirstSpirit DQM be integrated with Adobe Experience Manager (AEM)? 

Yes. FirstSpirit DQM integrates with Adobe Experience Manager (AEM), enabling centralized content quality monitoring and direct remediation access within the AEM interface.

Can FirstSpirit DQM results be exported or reported for audits? 

Yes. FirstSpirit DQM provides robust reporting tools that generate exportable conformance reports. These reports simplify audits and stakeholder communication.

How do user roles and permissions work in FirstSpirit DQM? 

FirstSpirit DQM includes role-based permissions that allow administrators to define access levels. This ensures teams can collaborate securely while maintaining oversight and accountability.