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FirstSpirit Professional Services

From platform
to production
... and beyond!

Accelerate implementation, gain confidence and maximise adoption with the experts behind FirstSpirit.

Working alongside your team and implementation partners to design, build, migrate and optimize digital experiences.

ADVISE · BUILD · MIGRATE · ENABLE · RUN Your success with FirstSpirit Customer Teams Goals & ownership Professional Services Expertise & guidance Partner Ecosystem Delivery & specialists FirstSpirit Platform The enabler
Why Professional Services

Platform depth,
when it matters.

We work alongside with you and your implementation partners to strengthen delivery and maximise customer success.

Faster delivery

Launch sooner with proven expertise and best practices.

Greater Confidence

Make strategic and technical decisions with guidance from the experts behind FirstSpirit.

Stronger adoption

Get more value from FirstSpirit by using platform capabilities effectively.

Team Empowerment

Equip your teams with the skills and confidence to succeed independently.

Our services

Seven ways to engage.
One team throughout.

Choose a starting point. We'll help you navigate the rest.

Cloud & SaaS Migration

Move confidently from on-premises environments to FirstSpirit's cloud with proven expertise and a structured migration approach.

  • Cloud Readiness
  • Migration
  • Enablement

Implementation & Delivery

From implementation projects to custom solutions, we help turn ideas into running solutions.

  • Implementations
  • Integrations
  • Custom Solutions

Architecture & Modernization

Modernize your FirstSpirit platform with expert guidance and proven architectural patterns.

  • Platform Review
  • Best Practices
  • Future Ready

Headless & Composable

Deliver FirstSpirit content to any channel, application or experience through a modern composable architecture.

  • Content APIs
  • Frontend Freedom
  • Omnichannel Delivery

Training & Enablement

Build FirstSpirit expertise through role-based training and hands-on enablement.

  • Architecture
  • Developers
  • Editors

Expert Advisory & Managed Services

Continuous guidance for teams that want to keep evolving.

  • Advisory Services
  • Platform Evolution
  • Strategic Guidance

Custom Solutions

Extend FirstSpirit to support the way your business works.

  • Integrations
  • Extensions
  • Automation
How involved we are — your call

Lead. Collaborate. Advise.
Your choice

Our involvement adapts to your team, your partners and your goals.

Professional ServicesTogetherYour team & partners
Planning
We plan the whole journey
Architecture
We design the architecture
Delivery
We build and deliver
Enablement
We coach your team on the way

Lead

We lead the way

We take responsibility for planning, architecture and delivery while enabling your team along the journey.

Collaborate

We build together

Your team or implementation partner leads. We provide expertise where it matters most, from architecture and migration planning to reviews and best practices.

Advise

Expert guidance on demand

For experienced teams that need access to trusted advisors, architectural reviews or specialist expertise when challenges arise.

Who we work with

Business-critical,
across generations.

Many have relied on us for years — across projects and platform generations.

Automotive
Manufacturing
Financial services
Insurance
Public utilities
The team

The people you'll
be working with.

Consulting and training in German and English.

Steffi NoeskeSteffi Noeske

Steffi Noeske

Head of Professional Services

Thomas RitterThomas Ritter

Thomas Ritter

Team Lead
Technical Project Managers

Michael BergmannMichael Bergmann

Michael Bergmann

Team Lead Consultants

Matthias BoroffkaMatthias Boroffka

Matthias Boroffka

Customer Training Manager

Bigger together

One team.
Many experts.

Behind every customer engagement stands a multidisciplinary Professional Services team. We combine different perspectives, skills and experience to deliver the right solution — from strategy to training and long-term enablement.

Technical Project Managers
Solution Architects
Technical Account Managers
Trainers
Consultants + Developers
Our locations

Local expertise.
Global impact.

  • Deutschland
  • Großbritannien
  • USA
  • Remote

Supporting customers worldwide.

16+FirstSpirit-Experten
5Kompetenzbereiche
4Standorte
100%Fokus auf Ihren Erfolg
Get Started

Let's talk.


Planning a migration, launching a new initiative, modernizing your platform or exploring new ideas?


Tell us about your project

A member of our Professional Services team will get back to you shortly. Whether you already have a concrete plan or just a first idea, we’re happy to talk it through and point you in the right direction.